• Billing
    • Taxes and Fees
    • How to pay your bill
  • Faxing
    • What is mFax
    • Types of Faxing
    • mFax – View fax history or find a fax
    • mFax – How to send a fax from email
    • mFax – How to Log in and Send a fax from web portal
    • mFax – Change Email on User Account
    • Fax Error Codes and Fax Result Codes
  • Forms
    • Quote Authorization Form – 4 Years
    • Quote Authorization Form – 2 Year
    • Porting Request Form
    • Payment Authorization Form
    • New Customer Request
    • Extension Assignments Form
  • PBX Administration
    • Test e911 Registration
    • Factory Reset a Phone
    • Change Answering Rules
    • Getting started Checklist
    • Reserved Number Space
    • Porting Google Voice Number
    • Outbound Calls Marked as SPAM
  • PBX Features
    • Access Call Recordings
    • Allow and Block Calls
    • Call History
    • Change Music on Hold
    • Hot Desking / Hoteling
    • Sending and Receiving SMS
    • Star Codes and Feature Codes
    • Voicemail Options
    • Reset a user’s password
    • Conference Call Controls
  • Softphones
    • Mobile Softphones
    • Desktop Softphones
  • Training Videos
    • Office Managers
    • Basic Users
  1. Home

Billing Administration

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Taxes and Fees

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How to pay your bill

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Faxing

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mFax – View fax history or find a fax

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mFax – How to Log in and Send a fax from web portal

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mFax – How to send a fax from email

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mFax – Change Email on User Account

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Fax Error Codes and Fax Result Codes

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What is mFax

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Types of Faxing

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Forms

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3 Onboarding

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Guides by Manufacturer

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2 Grandstream Guides 2 Polycom Guides 2 Yealink Guides

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Hosted PBX - Administration

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Outbound Calls Marked as SPAM

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Porting Google Voice Number

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Reserved Number Space

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Getting started Checklist

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Change Answering Rules

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Factory Reset a Phone

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Test e911 Registration

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Hosted PBX - Features

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Conference Call Controls

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Reset a user’s password

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Voicemail Options

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Star Codes and Feature Codes

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Sending and Receiving SMS

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Hot Desking / Hoteling

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Change Music on Hold

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Call History

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Allow and Block Calls

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Access Call Recordings

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Known Issues

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Routers with Known Issues

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Prohibited and Limited devices

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Softphones

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1 Desktop App 4 Mobile App

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Training Videos

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Office Managers

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Basic Users

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Voicemail

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Voicemail: access your voicemails remotely

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Voicemail: Change Voicemail Greeting

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