Call History

Call History

  • Using any browser log into your Manager Portal
  • Click on the Call History button
  • Click on the Filter button
  • Set the filter options appropriate for your search and click Set Filters
    *Note that your search time will be limited to a 30 day period
  • If you wish you may export the call history to a CSV file by clicking on the Export button

Scheduled Exports

Resellers and above can configure scheduled CDR exports from our platform. These can be left for download, sent via email or uploaded to a FTP server. CDRs are available in 3 formats. The data provided in each format is described below.

  • Basic – Call Begin, Call Type, User, BTN, Duration, Disposition, Reason, Notes
  • Standard – Call Type, Domain, User, BTN, Time Start, Time Answer, Duration, Remote Number, Dialed Number, CallID, Orig IP, Term IP, Release Cause, Territory, Cdr_iD, Orig_from_name, Orig_req_uri, Orig_req_user, By_sub, Time_answer, Time_release, Time_talking, Hide, Tag, Id, Hostname, Mac, Orig_match, Orig_domain, Orig_group, Orig_from_user, Orig_from_host, Orig_req_host, Orig_to_uri, Orig_to_host, By_action, By_domain, By_group, By_uri, By_callid, Term_match, Term_domain, Term_group, Time_ringing, Time_holding, Time_insert, Time_disp, Release_code, Codec, rly_prt_0, rly_prt_a, rly_prt_b, rly_cnt_a, rly_cnt_b, image_codec, image_prt_0, image_prt_a, image_prt_b, image_cnt_a, image_cnt_b, video_codec, video_prt_0, video_prt_a, video_prt_b, video_cnt_a, video_cnt_b, Disp_type, Disposition, Reason, Notes, Pac, Orig_logi_uri, Term_logi_uri, Batch_tim_beg, Batch_tim_ans, Batch_hold, Batch_dura, Route_to, Route_class, Orig_territory, Orig_site, By_site, By_territory, Term_territory, Term_site
  • Advanced – Call Type, Domain, User, BTN, Time Start, Time Answer, Duration, Remote Number, Dialed Number, CallID, Orig IP, Term IP, Release Cause

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