Polycom VVX without Admin Password
- Reboot the phone
- When you see “Starting Application, press cancel to interrupt” press cancel
- Immediately press and hold the 1, 3, and 5 keys until “Enter password to reset settings” appears
- Use the MAC address as the password.
- Your phone is now factory reset and the default admin password should be 456.
Polycom VVX from GUI
- Reboot the phone by press and hold the dial pad keys 0, 1, and 3 all at once for around three seconds or until you here a confirmation tone.
- Next to Restore Factory Defaults, press and hold the dial pad keys 1, 3, and 5 all at once immediately until you are prompted to enter a password.
- Then enter your administrator password to factory reset. Once this is done, the default admin password will be 456.
Polycom IP from GUI
- Press Menu
- Navigate to Settings then Advanced.
- Once prompted for a password, enter your admin password.
- Select Admin Settings
- Navigate to Reset to Default then select Reset to Factory
- Your phone is now factory reset and the default admin password should be 456.
Polycom IP without Admin Password
- Reboot Phone
- Immediately click and hold these buttons all at once:
Note
If your phone is either a SoundPoint IP 320, 321, 330. 331, 335, 430, and 450, SoundStation IP 5000 or 7000 or Soundstation Duo, press and hold 1, 3, 5, and 7 keys.
If your phone is either a SoundPoint IP 301, 501, 550, 600, 601, and 650 and VVX 1500, press and hold 4, 6, 8, and * keys.
If your phone is a SoundStation IP 6000, press and hold 6, 8, and * keys.
- Hold buttons until prompted for a password, then enter the MAC address of the phone.
- Select Admin Settings
- Navigate to Reset to Default then select Reset to Factory
- Your phone is now factory reset and the default admin password should be 456.
Grandstream from GUI
- Press the Menu
- Navigate to System on the second page
- Scroll down to Factory Reset
- Press Yes on the screen
Cisco SPA
- From the handset press the Setup button
- Scroll to Factory Reset (14) using the Navigation button
- Press Select
- Press the OK button
The phone will reboot in a factory reset state.
Yealink with GUI
- Press and hold the Ok button until you are prompted with a message that asks “Reset to factory?”
- Press Ok on the screen
- Once it restarts, the phone will be factory reset. The default password will be Admin.