Items Needed
- IOS or Android phone
- GS Wave app from iTunes or Google Play store
- SIP user
- SIP password
- SWTPVOIP domain
- Login information for web portal: Https://manage.swtpvoip.com
Download GS Wave from the App Store
- Download and install Grandstream Wave from https://itunes.apple.com/us/app/grandstream-wave/id1029274043?mt=8
Download GS Wave from Google Play Store
- Download and install Grandstream Wave from https://play.google.com/store/apps/details?id=com.grandstream.wave
Obtain Your Domain Info
- Log into PBX portal at https://manage.swtpvoip.com
- Login Name will be your [email protected] domain (eg. [email protected])
- Enter your Password
- Click Log In
- Click on the Phones button at the top
- If you do not see a softphone listed already, click the Add Phone button
- For phone suffix enter a ‘g’. Do not use ‘m’ as it is dedicated to the SNAPMobile app
- Record calls: no
- 911 Caller ID: set to your main phone number
- Model: do not change this option.
- Click the pencil button to the right of the mobile app extension (you may have just created this).
- Take note of the Domain, Outbound Proxy, Username and Password
Account Setup
- Open the GS Wave application
- Click on the settings icon on the bottom right then click Account Settings
- Click on SIP Account
- Enter the following information:
- Account name: Any description of your account is fine. We suggest using your extension number and company name
- SIP Server: DOMAIN from the portal’s phone information
- SIP User ID: username from portal’s phone information
- SIP Authentication ID: same as above
- Password: password from portal’s phone information
- Display Name: Enter your full name
- Voicemail UserID: 5001
- click the check mark to back out
- Select the account you just created
- Scroll down to Network Settings and select Outbound Proxy
- Enter the SIP outbound Proxy address from the portal’s phone information
- sbc.ucaasnetwork.com
- Scroll to SIP Settings and select Unregister before New Registration
- Select Do not Unregister
- Go back to the Settings page
- Choose Advanced Settings
- Go to the Network settings and turn off “Only Use this Wifi to Register Account”
- Back out and the extension will register