Voicemail: Change Voicemail Greeting

Using Your Extension

• From your phone press the Messages key or dial 5001
• Enter your Extension followed by the # key
• Enter your Voicemail PIN followed by the # key
• Press 6 for the Greetings Menu
• Press 1 to record your new greeting
• Press 1 to record greeting
• Record your greeting and press # when you are finished
• Press 1 to keep the new recording or press 0 to keep the old greeting
• Hang up the call

Using the Web Portal

• Using any browser log into https://manage.swtpvoip.com
• Click on the Messages button at the top
• Click on Settings
• Click on the speaker icon next to Voicemail Greeting
• Select how you want to set your new greeting:
  • Upload: 
    • Click Browse to upload any pre-recorded WAV or MP3
    • Enter a Greeting Name
    • Click Upload
  • Record: 
    • Enter your extension number or external phone number to record your greeting from
    • Enter a Greeting Name
    • Click Call 
    • Follow the instructions
  • Click Done