Voicemail: Change Voicemail Greeting

Using Your Extension

  • From your phone press the Messages key or dial 5001
  • Enter your Extension followed by the # key
  • Enter your Voicemail PIN followed by the # key
  • Press 6 for the Greetings Menu
  • Press 1 to record your new greeting
  • Press 1 to record greeting
  • Record your greeting and press # when you are finished
  • Press 1 to keep the new recording or press 0 to keep the old greeting
  • Hang up the call

Using the Web Portal

  • Using any browser log into https://manage.swtpvoip.com
  • Click on the Messages button at the top
  • Click on Settings
  • Click on the speaker icon next to Voicemail Greeting
  • Select how you want to set your new greeting:
    • Upload: 
      • Click Browse to upload any pre-recorded WAV or MP3
      • Enter a Greeting Name
      • Click Upload
    • Record: 
      • Enter your extension number or external phone number to record your greeting from
      • Enter a Greeting Name
      • Click Call 
      • Follow the instructions
    • Click Done

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