Items Needed
- IOS or Android phone
- GS Wave app from iTunes or Google Play store
- SIP user
- SIP password
- SWTPVOIP domain
- Login information for web portal: Https://manage.swtpvoip.com
Download Zoiper Mobile from iTunes
- Download and install Zoiper iPhone Edition – VoIP Softphone SIP Client from https://itunes.apple.com/us/app/zoiper-sip-softphone-voip-video-calls/id438949960?mt=8
Download Zoiper Mobile from Google Play Store
- Download and install Zoiper Android Edition – VoIP Softphone SIP Client from https://play.google.com/store/apps/details?id=com.zoiper.android.app&hl=en
Obtain Your Domain Info
- Log into PBX portal at https://manage.swtpvoip.com
- Login Name will be your extension@your domain (eg. 1001@demo)
- Enter your Password
- Click Log In
- Click on the Phones button at the top
- If you do not see a softphone listed already, click the Add Phone button
- For phone suffix enter a ‘g’. Do not use ‘m’ as it is dedicated to the SNAPMobile app
- Record calls: no
- 911 Caller ID: set to your main phone number
- Model: do not change this option.
- Click the pencil button to the right of the mobile app extension (you may have just created this).
- Take note of the Domain, Outbound Proxy, Username and Password
Configuration
- Open the Zoiper app
- It will ask for username and password
- Username: Phone@domain (Ex. 100g@demo)
- Password: Password provided on Portal for the phone
- Click Login
- It will ask for the SIP server
- Enter the domain/proxy information from the Phone in Portal
- Check mark Optional Authentication and Outbound Proxy
- Enter the correct outbound proxy you see under phone
- Click Next
- Select SIP UDP in the possible configuration page
- Click Skip
- Click Yes if this comes up
- You will see a message at the top saying Ready on Dialpad . You are now ready to make and receive calls
- Go to Settings > Incoming Calls
- Enable Wi-Fi Keep Alive
- Enable Force Background